If you have an issue with anything purchased from the ASUW Bike Shop, please bring it in promptly so we may help you. We will only provide direct exchanges or in-store credit on a case-by-case basis for items returned with original receipt within 30 days of purchase. We will not accept any merchandise that appears used. Labor fees and flat tubes may not be refunded or exchanged.
Customers doing their own installation of parts will not receive a refund or exchange unless there was a manufacturer defect. If your bike was fully serviced by one of our mechanics and is having issues post-service, please bring it by and we will do our best to help you.
All refunds and exchanges must be done in person by management only. If you are unsure whether this policy applies to your case or have any concerns, please give us a call at (206) 543.2742 or email firstname.lastname@example.org or email@example.com to reach one of our managers.
Thank you for a fabulous Summer. Safe riding to all!
We will see you shortly when we reopen on Monday, September 30th.
Instagram @asuwbikeshop or Facebook @ASUW Bike Shop for current info on events, group rides and more.
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Applications to be a Bike Shop Mechanic are now open for this upcoming academic year!
If you are a student next year and have experience in our shop, bike shops in general, or a passion for cycling, bikes and of course learning, we strongly encourage you to apply!
Previous bicycle repair experience is recommended but not required. In short, our bike mechanics are expected to have strong customer service skills, be able to multitask repairs, know the services and events offered by the shop and have the communications skills to teach customers how to repair their own bikes.
Mechanics must be able to work a minimum of 5 hrs/wk; however, hours will flux depending on availability each quarter.
Learn more and apply on Handshake, be sure to apply by 8/23!
If you have any questions you can contact the current Business Manager, Lisa, at firstname.lastname@example.org, or the current Operations Manager, Nick, at email@example.com.